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Terms Of Service
Service Order Disclaimer: "Terms Of Service"
I authorize United Techs to:
1. Perform the services requested on my product/products and i grant access to my product data and
information for such purpose.
2. Repair all apparent defects identified by United Techs on my product.
3. Use new or rebuilt replacement parts that perform to the factory operational specifications of the product.
4. Install software (accepting End User License Agreements on my behalf). Utilize remote access and/or
send my product to a regional service center, vendor, or third party service, which may be out of state, in order
to complete the service on my product.
5. Notify me for approval of all service that will exceed the minimum approved amount stated on the service
order before my product is repaired and to return the un repaired product to the drop off location if i do not
approve such repair.
6. Strive to meet the Estimated Completion Date, although United Techs may change the date.
I Agree to/or that:
1. Refer to the terms and conditions of my product warranty or service contract for information about coverage
and applicable charges.
2. Pay a non-refundable diagnostic fee of $50 up front. Which is applied to the cost of the service.
3. Pay, without being notified, up to the minimum approved amount stated on the service order.
4. Pay for services (including parts and labor) I request if not covered by a product warranty or service contract.
5. Present either this service form or government-issued photo ID when picking up my product.
6. Waive any claims regarding physical damage of my product if I do not report them at the time of pick
up/delivery.
7. United Techs may dispose of my product if I do not pick my product up within 30 days of being notified by
United Techs that service on my product has been completed and in case of disposal, I waive any claims to
my product, including all data and information on my product.
8. I am on notice that any product containing child pornography will be turned over to the authorities.
9. PRIOR TO DELIVERING MY PRODUCT TO UNITED TECHS FOR SERVICE IT IS MY RESPONSIBILITY (1)
TO BACKUP DATA ON IT AND (2) REMOVE ALL MEDIA AND STORED CONTENT FROM MY PRODUCT.
10. WAIVE ANY DATA LOSS OR MEDIA LOSS CLAIMS, WHETHER OR NOT I HAVE REQUESTED UNITED
TECHS TO BACK UP MY DATA, AGAINST UNITED TECHS AS UNDER NO CIRCUMSTANCES SHALL THEY
BE LIABLE FOR ANY LOSS, ALTERATION OR CORRUPTION OF ANY DATA, OR LOSS OF ANY MEDIA FROM
MY PRODUCT.
11. Waive any consequential or incidental damages against United Techs that may occur as of result of the
service.
12. I verify that I have read and agreed to the terms of this Service Order Disclaimer and that the name,
address and phone number listed above in the customer information section is accurate.
AN ESTIMATE AS REQUIRED (SECTION 9844 OF CALIFORNIA BUSINESS AND PROFESSIONS CODE) FOR
REPAIRS SHALL BE GIVEN TO THE CUSTOMER BY THE SERVICE DEALLER IN WRITING, AND THE SERVICE
DEALLER MAY NOT CHARGE FOR WORK DONE OR PARTS SUPPLIED IN EXCESS OF THE ESTIMATE
WITHOUT PRIOR CONSENT OF THE CUSTOMER. WHERE PROVIDED IN WRITING THE SERVICE DEALLER
MAY CHARGE A REASONABLE FEE FOR THE SERVICES PROVIDED IN DETERMINING THE NATURE OF THE
MALFUNCTION IN PREPARATION OF A WRITTEN ESTIMATE OF REPAIR. FOR INFORMATION CONTACT THE
BUREAU OF ELECTRONICE AND APPLIANCE REPAIR, DEPARTMENT OF CONSUMER AFFAIRS, SACRAMENTO
95814.
