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United Techs strives to deliver cost-effective Network management to deal with routine issues that
businesses struggle with. We go out to your location twice a month to make sure that all issues on
your network are resolved and the server & workstations are up and running. Along with this you
also get 3 emergency services. Below is a partial listing of the services included in the network
maintenance, and new services are added regularly.
businesses struggle with. We go out to your location twice a month to make sure that all issues on
your network are resolved and the server & workstations are up and running. Along with this you
also get 3 emergency services. Below is a partial listing of the services included in the network
maintenance, and new services are added regularly.
Network Maintenance
Daily Backup & Monitoring
Monthly On-Site Maintenance
User Account Administration
Security Administration
File Sharing Permission Administration
Microsoft Patch Management
Event Log Monitoring
Virus Definition & Prevention
Network Printer Setting Administration
Event Log File Maintenance
Disk Space Monitoring
Server Repairs
Unlimited Remote Control Support
Emergency After Hours Support (6pm-8am M-F, Sat/Sun)
Phone Support
Service Availability Monitoring
Monthly On-Site Maintenance
User Account Administration
Security Administration
File Sharing Permission Administration
Microsoft Patch Management
Event Log Monitoring
Virus Definition & Prevention
Network Printer Setting Administration
Event Log File Maintenance
Disk Space Monitoring
Server Repairs
Unlimited Remote Control Support
Emergency After Hours Support (6pm-8am M-F, Sat/Sun)
Phone Support
Service Availability Monitoring
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Maintenance
Technical Support
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User Account Administration
PC Profile Administration
Desktop Antivirus Management
Microsoft Patch Management
Firewall VPN Client Management
Spyware and Adware Removal
Desktop Administration and Optimization
Online Asset Management
Online Maintenance Report
Online Trouble Ticket Submission
Online Case Management
PC Repairs
Unlimited Telephone Support (8:00 a.m. - 6:00 p.m. PST)
Microsoft Application Support
Third Party Application (client software connectivity and installation only)
PC Profile Administration
Desktop Antivirus Management
Microsoft Patch Management
Firewall VPN Client Management
Spyware and Adware Removal
Desktop Administration and Optimization
Online Asset Management
Online Maintenance Report
Online Trouble Ticket Submission
Online Case Management
PC Repairs
Unlimited Telephone Support (8:00 a.m. - 6:00 p.m. PST)
Microsoft Application Support
Third Party Application (client software connectivity and installation only)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
PC User Account Administration
Technical Support
Security
Maintenance
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
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